The Bigger Baby Still Showed Up
A passenger is boarding. I scan his boarding pass, and it shows that he has a baby associated with his booking.
Me: “Sir, where’s the baby?”
Passenger: “He ain’t coming.”
Me: “Sir, you have to inform us of that before boarding begins.”
Passenger: “Like you informed me, for my flight a year ago, that my plane was delayed due to a storm? I only found out when I arrived at the airport. So, for that disrespect, I will always add a baby to my reservation, because I know that gives you extra work.”
Me: “Please board, sir.”
Colleague: *As soon as the boarding has ended* “I know you’re new, but I wouldn’t have let that slide. I would’ve made him board last.”
Me: “I did call center work before coming here, so I know that adding a baby costs €25 per flight segment, so let him think he’s getting back at us.”
We left laughing.