An angry older woman skips the line to storm up to me at the customer service desk and demands the store manager. I call him over while I serve the customers actually patient enough to wait their turn. The manager arrives and introduces himself.

Customer: “I should call the police on you! I caught my son with cigarettes, and he said he got them here! You should all be ashamed!”

Manager: “I’m very sorry, madam. We always ID for tobacco purchases, so I can’t explain why that happened. Maybe he was carrying a fake ID?” 

Customer: “And now you’re accusing him of having counterfeit documents?! I am reporting you to the Better Business Bureau and complaining on your Facebook page!”

Manager: “Do you know when he made the purchase? We can check the camera footage and see if we can figure out what happened.” 

She gives us a short window when her son was here this morning, and from the terminal at the customer service desk, [Manager] is able to isolate the purchase.

Customer: “That’s him! See?! You just sold him the cigarettes without any issue!” 

Manager: “Ma’am… first of all, we can all see that he clearly presented ID, but second of all, if that is your son, then he’s an adult.”

Customer: “He is an adult when I say he is!”

Manager: “How old is he?”

Customer: “That’s not the point! The point is that you sold them to him, and you didn’t even get my permission! I do not allow him to smoke!”

Manager: “Ma’am, if he’s over twenty-one, which he clearly looks to be based on the video, then he doesn’t need your permission to buy cigarettes — or anything for that matter. He’s an adult, and we have done nothing that the Better Business Bureau can do anything about.”

Customer: “Then I am still going to blast you for this all over your Facebook page! I’m going to complain on every post! You need to do something to make sure this doesn’t happen again!” 

Manager: “[My Name], can you go get some popcorn from the snack aisle, please?”

Customer: “What?! Why? I’m not asking for popcorn!”

Manager: “Oh, no, it’s not for you; it’s for us. If you’re going to go on to [Store]’s Facebook page to complain that we should have called you for permission to sell cigarettes to your twenty-one-or-over-year-old son, then those comments are going to be very entertaining.” *To me* “[My Name], get the family size. I have a feeling I’m going to be reading them for a while…”

My (former) boss was absolutely insane, and what she did to another employee caused a mass quitting at my workplace.

I worked at a salon and spa. We had a coworker who, admittedly, had a personal life that was nothing less than a disaster and she made awful life choices. However, she was ALWAYS at work on time and was extremely talented, so we just listened to her trainwreck stories and moved on.

Then, her boyfriend moved out; he just left while she was visiting family out of state, taking their dogs with him. She was obviously devastated and called out for a few days in a row.

I was a manager, and I didn’t care that she called out because it was out of the norm for her to call in. Having heard many stories of the chaos that was her life, I just took it on faith that her life had finally taken a sudden left turn that she couldn’t just spring back from, and she needed the time. Eventually, everyone snaps and just needs that space, you know? Despite being a wreck, she was still reaching out to me occasionally to check in, and I just kept telling her to take the time she needed to put herself back together and do some proper self-care.

On day three of her calling out, [Salon Owner] entered the fray. Now, let me make this as clear as I can: what happened next wasn’t a rumor, nor did I hear it secondhand. [Salon Owner] was openly proud of herself and didn’t miss a chance to tell anyone what she’d done.

[Salon Owner] decided that [Coworker] had been given enough time and took action. She found [Coworker]’s home address on the employment paperwork, went to [Coworker]’s house, searched the yard until she found a hidden spare key, and walked right in. [Salon Owner] then stormed through the house until she found [Coworker]’s bedroom, threw open the door, and shouted her awake.

Salon Owner: “Wake up and get dressed! It’s time to stop feeling sorry for yourself! You have work to do, and I expect you to do it. The world doesn’t stop for you just because you want to pout.”

[Coworker] let out a string of curses.

Coworker: “GET OUT OF MY HOUSE! ARE YOU INSANE?! THIS IS NOT OKAY!”

Salon Owner: “You have a job to do!”

Coworker: “Not today.”

Salon Owner: “Get up, get dressed, and get in the car. I’m driving you, so you don’t even have to drive yourself.”

Coworker: “I’m not coming in. I already called out.”

[Salon Owner] ignored that statement.

Salon Owner: “Get dressed. You have five minutes to get ready. Either do it, or you’re fired!”

Coworker: “GET THE F*** OUT! I’M CALLING THE POLICE!”

[Salon Owner] left after telling [Coworker] that she was fired. The staff was absolutely gobsmacked as [Salon Owner] bragged about this incident to everyone and flatly told the rest of us that she would do the same to any of us if we tried to be lazy like [Coworker] was.

As we tried to string words together to mention just how illegal that was, we were all struck silent (again) by police officers coming into the salon and telling [Salon Owner] that they needed to talk.

I had been planning to open my own salon soon anyway, so I just looked at my staff.

Me: “I don’t know about the rest of you, but I’m typing up my resignation, effective immediately.”

The rest of the staff weren’t far behind me.

Related:
Like A Good Sister, Lock Up Your Audacity!
Like A Good Neighbor, It’s Nice That They Care
Like A Good Neighbor, Don’t Be A Creep!
Like A Good Neighbor, Stay Out Of My House!
Like A Good Neighbor, Eyes To Yourself!

This is about my own wedding and how an entitled mom nearly turned it into her personal circus.

My fiancé (now husband) and I planned our wedding for over a year. We wanted something small yet elegant, with close family and friends. My husband’s family is pretty down-to-earth — except for his aunt, who is known for her over-the-top behavior and entitlement.

Everything was going smoothly until the week before the wedding. [Aunt] called and demanded that we include her six-year-old daughter (my husband’s cousin) as a flower girl. We already had two flower girls, my nieces, who were thrilled about it. I politely declined, explaining that arrangements had already been made.

[Aunt] didn’t take this well. She started a tirade about how her daughter was being excluded unfairly and how we were ruining her child’s self-esteem. I tried to stay calm, but she was relentless.

I thought that was the end of it, but oh, was I wrong.

On our wedding day, [Aunt] showed up with her daughter dressed in a full-blown white, frilly flower girl dress. She marched up to me, demanding that her daughter be included in the ceremony.

I was flabbergasted. My husband and I, along with our wedding planner, tried to reason with her, but she caused a huge scene, saying things like, “How could you be so selfish on your wedding day?” and, “You’re destroying a little girl’s dream!”

My usually quiet mother-in-law had had enough. She stepped in and told [Aunt] in no uncertain terms that this was our day, not hers or her daughter’s. She said that if [Aunt] couldn’t respect our wishes, they would have to leave.

[Aunt] was shocked. She tried to argue, but other family members, who were equally fed up with her antics, supported my mother-in-law’s stance. Realizing she was outnumbered, [Aunt] left in a huff, her daughter in tow.

The rest of the wedding went off without a hitch, and everyone had a great time.

We heard through the grapevine that [Aunt] complained about us to anyone who would listen, but most of the family knew her history and took it with a grain of salt.

I’m grateful for my amazing in-laws who stood up for us, boosting my confidence in our marriage’s success even more.

I work in a hospital’s parking lot, taking cash payments and helping people use their credit cards to pay for parking. An elderly gentleman seemed to be having trouble at the gate, so I went out to help him. He could not read the screen, so I shaded it for him.

Me: “It says, ‘Remove card.'”

Customer: “Do or do not?”

I indicated that he should remove the card.

Me: “There is no try.”

He and his wife both laughed gleefully. 

I felt rewarded.

I’m working in an Italian restaurant, serving a table for two.

Guy: “I have a serious garlic allergy.”

Me: “I will keep that in mind when you order.”

Guy: “Get me a Margherita flatbread pizza.”

Me: “The flatbread is pre-prepped by being brushed with garlic butter, and it can’t be removed. Let me check with the kitchen.”

I talk to my sous chef and, unfortunately, his options are greatly limited since ALL of our sauces contain garlic — because, ya know, Italian.

Since the chef is amazing, he actually gets one of the kitchen staff to run to the restaurant across the street and buy some heated plain bread (baking from scratch would take too long even though we have the dough), and in record time, they make a plain butter-brushed margherita flatbread pizza.

I explain all this and bring it out to the customer, who is delighted. His date gets a lasagne. The lasagne has both Pomodoro and Alfredo sauces, not just on top but layered within.

What’s the first thing the dude does when I drop the entrées?

He takes a giant bite of the woman’s lasagne.

Garlic allergy, my butt.